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Welcome to the RainBird Online Store

Rain Bird Online Store Policies

Sales, Discounts and Promotion Codes

Rain Bird Online Store discounts may not be combined. Clearance items, bundles, multi-packs and special deal items already reflect discounted pricing and are excluded from additional discounts unless otherwise specified. Rain Bird reserves the right to limit discounts to certain products/categories and exclude specific products/categories from sales, promotions and discounts without further notice. Free shipping promotions do not apply to valve boxes and tubing products unless otherwise specified.

Accepted Payment Methods and Shipping

The Rain Bird Online Store currently only accepts US-based Visa, MasterCard and American Express cards for payment.  To ensure customer security, we use a Billing Address Verification System that confirms the billing address for the card on file with the customer's bank. This address must be a US-based address.  The Rain Bird Online Store cannot presently ship to destinations outside of the United States.

Cancellation Policy

Rain Bird Online Store orders cannot be canceled if they have already shipped, however, a refund will be issued when the product is sent back.  Please contact the Rain Bird Online Store customer service team to request an RGA (Returned Goods Authorization) if you wish to cancel an order that has already shipped. Rain Bird reserves the right to decline or reject any order placed with us and/or cancel any order prior to shipment and fully reverse any associated credit card authorizations, with no further obligations to you, even after your receipt of an order confirmation from us. We reserve the right to limit, prohibit or cancel orders that, in our sole judgement, appear to be placed by dealers, resellers or competitors, or that appear to be placed using fraudulent information.

Privacy Policy

Our site uses forms and surveys for visitors to request information about our products and services, or to provide us feedback. The information collected is used by Rain Bird to improve our Web site and the overall relationship with our customers.

We do not sell, rent, loan or transfer any personal information regarding our customers to any unrelated third parties. We will maintain the confidentiality of your personal identity information. We may disclose this information if we believe that we are required to do so by law, such as in response to a government or court order, subpoena or other legal process. If you wish to correct information or do not wish to receive further communication from us, you can send an email to rbwebmaster@rainbird.com.

Typographic Policy

Although we work diligently to ensure the accuracy of our descriptions and prices, we reserve the right to correct typographical errors without penalty.

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